To read national regulations regarding the rights of passengers traveling by air, the circumstances under which these rights apply, and the minimum rights in cases of denied boarding, flight cancellation, or flight delay, please click on the link.

For flights departing from the EU, please click on the following links:

http://ec.europa.eu/transport/passenger-rights/en/03-air.html

Mobility and transport (europa.eu)

The airline is responsible for providing passengers with information regarding their rights in case of flight cancellation, delay, or denied boarding. Please contact your airline regarding all your rights.

For more information:

General Directorate of Civil Aviation
Phone: (0 312) 203 60 00